Feedback/Message:
Thankyou for your feedback, we really appreciate the time you have taken to outline your experience, we will also pass your comments onto your driver.

Thank you for bringing this matter to our attention, we apologise if we didn’t meet your expectation and will Endeavor to resolve the issue as soon as possible. Please describe in detail the circumstance surrounding your complaint so we completely understand the situation. We can assure you that we will take steps to remove any chance of this type of complaint arising again, however in the meantime can you tell us what outcome you would be happy with, to resolve the matter. Feedback/Message:
We appreciate the time you have taken to outline the reasons why we didn’t meet your expectations, it is very important to us to receive this kind of feedback so we can improve the way we do business. Would you like us to contact you with regards to any further information, outcome or offer of compensation ? YesNo If so, how would you like us to contact you? EmailTextPhone

Thank you for contacting us, we take employee grievances very seriously and will Endeavor to promptly find a solution to the issue. Please take the following steps before submitting a formal grievance so we can try and resolve the matter locally. 1. Approach the person in question and have a calm discussion about the issue. 2. Approach Management for assistance in informally resolving the issue with the other person. 3. Finally, if the other options do not result in an acceptable outcome, contact management to submit a formal grievance. Feedback/Message: